tag:blogger.com,1999:blog-3759197423390637224.post563448638815903382..comments2023-08-19T06:58:55.524-04:00Comments on Caption Action 2: Web TV Closed Captioning: Flo TV Can't Commit to Captioning!Robert Ghttp://www.blogger.com/profile/05419276476926579623noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-3759197423390637224.post-61625688872781744482010-02-22T19:24:49.893-05:002010-02-22T19:24:49.893-05:00Robert:
Thank you for sharing your negative exper...Robert:<br /><br />Thank you for sharing your negative experience with Qualcomm's FLO-TV PR team. It sounds like you feel unheard. It's a shame - you were a customer expressing genuine interest and concern and you were treated like an inconvenience. You were made to feel small and unimportant by Qualcomm's FLO-TV PR team.<br /><br />Public relations and customer relations are intertwined. The future of PR is in managing stakeholder relationships...building customer loyalty and trust...proactively and reactively responding to current and potential customer's concerns. Ironically, I recently interviewed for a PR role with Qualcomm's FLO TV division. With respect, I lost interest in the position as a result of the unprofessionalism and short-sightedness that I encountered during the interview. <br /><br />You are a smart man, though. You realize the power of a blog. Perhaps Qualcomm's FLO TV PR team will respond to your blog post. Afterall, they have less than 1,250 followers on Twitter. They have time on their hands. <br /><br />Best wishes and continued success with your important advocacy campaigns!<br /><br />KirstenAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-3759197423390637224.post-66580338413735060202010-02-11T18:03:45.785-05:002010-02-11T18:03:45.785-05:00Aw, bummer. :/Aw, bummer. :/Anonymousnoreply@blogger.com